[Resolved]  Airtel — Connection Cancelled Late Refund over 28+ Days

Address:Haldwani Talli, Haldwani, Nainital Uttrakhand (India)

Hey!

I'm registered 25 March Airtel XStream new connection by employee "Prabhat Kumar Mobile Number +91 [protected]" but after 2 days 27 March he called me your connection cancelled and refund your amount ₹2829 within 7 days reason is long wire connection but I'm not received my amount today 23 April or employee "Prabhat Kumar" and "Susant Mobile Number +91 [protected]" their office member not attend my call and also no text reply. Sometimes they pickup the call and called me wait some time within 1-2 days your refund receive you in your payment wallet you use but day by day skip the refund time.

Local Airtel Store Employees and also emails support, customer care support etc. not respond me about the situation. Always ignoring my calls and text. They are always giving me the excuses I have other works also to focus on it, Send me the payment now otherwise I have to take more legal actions against you. I have wasted lots of time on you will you give me that time tell me? That I have spend on you.

Last 28+ days I'm waiting to receive my refund but now your excuses is on the way. I have done mail many times but didn't get any response. Always received mails send the details, send the details. Many times I send the whole details with screenshots & bank statements but not yet any solution.

What's your next step?

Send my refund immediately I'm not waiting for any minutes, hours and days.

I hope you understand and resolve this issue as soon as possible. I need to claim my amount.

1. I don't know what is CAF Number.😒

👉 Lead ID - 41-[protected]

2. Installation Address

👉 Talli Haldwani, Haldwani (Nainital) Uttrakhand, India

3. Applicant Name & Number

👉 Name - Jitendra Maurya

👉 Number - +91 895xxxx489

My Details are as follows

Name - Jitendra Maurya

Phone Number - +91 895xxxx489

Location - Talli Haldwani, Haldwani (Nainital) Uttrakhand,

Landmark - Uttrakhand Open University

Thanks & Regards
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Apr 25, 2022
Complaint marked as Resolved 
This person (Prabhat Kumar) registered me to provide new connection but after 2 days cancel but 28+ days gove but not received refund then I decided to complaint here then after 1 to 2 days I received call and sms by company and employee before complaint they not respond me no text reply no calls. After complaint the person prabhat kumar call me again then again to solve the problem and finally he scared to lose the job then he give me refund own account or called me if company refund you then send me amount. I'm give him believe to give their amount back if company give me. I appreciate Government of India to give me this portal I'm frustrated last 28+ days. I'm promise if company refund payment then I'm give him back their amount.😍
Airtel customer support has been notified about the posted complaint.
Apr 25, 2022
Updated by jitu12x
Now I'm receive payment by Prabhat Kumar and problem is solved.
Thanks to Government of India to us Customer Complaint Portal.😍

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