[Resolved]  Airtel — Connection not provided for fibernet

Address:Pune, Maharashtra, 411007

I have paid money for establishing broadband connection in pune! I paid the money last saturday. Its almost been 3 business days but there is no response!! I have been trying to get in touch however the local provider s number is switched off. This is very frustrating_i expected this to be completed yesterday but still there is no response from airtel. This is not something expected from a company like airtel.
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May 24, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Davis,

This is with reference to your post, dated 18 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 23, 2017
Airtel Customer Care's response
Dear Davis,

This is with reference to your post dated 18 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

This number incomeing and out going call
[protected]... Is my no. I have recieved a message stating free 2.5 GB data and unlimited Talktime for 28 days... But had cheated us giving only 22 GB net... I have no source of talking to customer care...
Airtel Customer Care's response, Apr 27, 2017
Verified Support
Dear Syamala,

This is with reference to your post dated 18 April 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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