Airtel — conversion of postpaid no. [protected] to prepaid

I have visited air te store at jalandhar cantt on 21/11/18 & 01/12/18 at 12:20 he & 1700 he respectively for the purpose as m/a who said you will be called back and visited to phagwara air tel store on 26/11/18 who told come on 06/12/18 as there is many pandency,. I am being embrassed with negative attitude of the staff. So i have to ultimately register the complaint on line.
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