[Resolved]  Airtel — converted from postpaid to prepaid

Address:

Bharuch, Gujarat, 392015

Recently i converted from postpaid to prepaid and still i am not able to do the recharge.
Also when i called customer care the response was very rude and when i told that i only wanted to do 35 rupees recharge just to get my number going they said you can't do that recharge and you need to do 129 rupees unlimited recharge and it is mandatory.
I changed the number to postpaid because the connection was very poor and the network connectivity was too slow and without saying they had changed my plan from cug to 149 and when i called customer care the response was like very very rude, i am not enjoying the service for free, i am paying for it so i have rights to get the response and still i had to pay 175 fpr for the pack i never used and once again they are telling i have to do unlimited recharge..
Do something or i am going to cancel my sim. I have been using it since 20 years and so you're going to lose a valuable customer.