Airtel — customer care service is bad

 
1 Review
India
 Pankaj its me on Nov 15, 2019
I had a really bad experience with one of executive at bharti airtel customer care. Recently i've been facing a lot of problems with services of aritel. Call drops, inablility to connect calls at single go, internet problems. Then i called an executive to resolve my problem. Instead of listening to what i wanted to say, she started to convince me that it was ok, that its normal because of large number o[censored]sers and they are installing new towers, so its going to get better. So instead of giving a real, tidy resolution, she tried to sell me her excuse. I wanted to connect that damn call so badly, i told her ok that resolved my problem. No thankyou, no nothing from her and then i said thankyou and she said ok.. Disconnected that call real fast.

Complaint Status


[Nov 16, 2019] Airtel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    24%
    Complaints
    40658
    Pending
    4310
    Resolved
    8694
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - customer care service is bad