Airtel — Customer id [protected]

Dear Team,

I have confern my airtel Xtreme box replacement till yesterday night my airtel xtreme box not wrking and after raised complaint engineer visit and he says issue in my box and is replaced but he was says airtel xtreme box is out of stock last 15-20 days and he is not comitted when will be available stock kindly resolve my issue and as soon as replaced my xtreme box otherwies i was chnage in tata sky.

Is that true airtel is huge big company he have not a single swap setup box is it poor company .
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