[Resolved]  Airtel — Data benefits noy availed on [protected]

Address:	Srinagar, Jammu and Kashmir, 193198
Website:	www.airtel.in

I was informed by some Airtel offical who called on my airtel no. +[protected] on 11 jan 2017 at around 11:19 am that if I change my current plan to 549 unlimitted plan I will get 6GB of 3G data and the plan was upgraded by the same official at that very time. But unfortunately the 3GB data which I should have availed through My Airtel app is yet to be availed becouse i am not getting an option to avail the offer which was comunicated to me by airtel.
Now today on 15.01.2017 at 7:57 pm an airtel executive namely Bashir called me from[protected] and informed me that i am not eligible to avail the offer and i was given wrong information from the airtel official and even we cant activate your old plan. This behaviour of airtel is disgusting they are forcing me to take unlimited plan of 549 even when i am not getting the benifits i was communicated on new plan activation.
Thus i request you to kindly look in to the mattar ASAP and provide me the data benefits as communicated to me by Airtel otherwise activate my old 75 plan .

Regards,
Shabeer wani
#+91-[protected]