[Resolved]  Airtel — deceiving customers

Address:492001
Website:www.airtel.in

My airtel mobile is [protected] i had a recharge done on my number with ₹399 within which i was allotted unlimited calling and internet (1gb per day) for 70 days.
Now, we customers get to see such such plans information through airtel mobile app and by dialing *121#
Now none of these 2 options gives proper and full information to customer, airtel is cheating on customers by giving half information and writing "t&c" in the end. Now what are these t&c? Nobody knows, but i called customer care support to know te t&c they said, i get 1200 mins per week, which also is not full information, they have been hiding the fact that customer only gets 3000 mins for total 70 days period.
So the first deceitful activity here is, they are using the word "unlimited" to fool customers, secondly, they are not giving full information to the customer and hiding their bad side using t&c.
A customer is liable to get all the information in detail along with t&c.

My 3000 mins are over and when i called customer care then i got to know that there is such 3000 mins cap.
I request officials to file a complain against such companies.
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 21, 2017
Updated by Madhav Parpyani
No Help Yet, Their Executive Called But Nothing Helpful.
Verified Support
Jul 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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