Airtel — deducted rs. 20 in the name of prime zone services

Address:

Hyderabad, Telangana, 500019

Airtel has deducted rs.20 from my account balance. I got a message saying that i have subscribed to prime zone services. I really dont know what is prime zone services and what it contains. When i called customer care, they are saying i have subscribed while using internet by mistake but the fact is i dont have a active internet pack. My onternet pack was expired on 15 sep, where as money was deducted on 18 sep.

This is a new way of stealing of money from customers.