Airtel — deduction of amount for unknown value added services

Jeevan Kumar Divakala

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400063

Hi airtel team,
It is totally disappointing to mention that you have deducted 99/- from my mobile balance for the services which i have not opted at all.
After speaking to one of your representative, he claims that i have opted for the
Service called lifestyle dressing room service. Actually what service is it. I don't know what this service is all about.
I requested to refund back the deducted amount, however the service is deactivated after calling to customer representative but he claims that i refund cant be claimed.
Why is airtel doing like this. I literally lost hope on aiterl service.

Kindly help me to get the refund back.

Thanks,
Jeevan
[protected]@gmail.com

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Comments

agarwalS

An international roaming charge of rs 99 was deducted without consent! I did not place a request for international roaming nor did i make a call or sms from my number

Ram Amrendra

from Riasi, Jammu and Kashmir

I live near PAC colony Raebareli. 4g airtel network gone worst since 10 days. I called them so many times and I have recording of that calls.
when I'm calling to customer service thay said all nerworks are ok but this is wrong. I'm a student and I'm very upset because of the network speed. Its hurting my studies.