[Resolved] Airtel — Deduction of balance during number portability

pratcha

from Pune, Maharashtra

Address:

411057

Dear sir/madam,
I had requested for number portability for my prepaid airtel number [protected] from haryana circle to maharastra circle.
I had submitted the documents to my nearest airtel center, and was clearly told that whatever the previous balance, would be added back after the porting.

I had approximately 200 as my previous balance and now it has nothing.

Kindly revert back the previous balance, as it is not ethical to provide the wrong information and that too by airtel center itself.

Regards,
Prateek

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Sep 5, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Airtel Customer Care's response Dear Prateek,

This is with reference to your post dated 29 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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