Airtel — deduction of balance from my prepaid mobile - [protected]

My account balance from my prepaid mobile - [protected] is deducted today, while i have not downloaded or used any services. When i checked my last five transactions i found that that my account is deducted at 1.28 pm, while at that time i was not using my mobile.
Earlier on sunday dated 5 aug 2018, i have not used much of my data but suddenly my free data of my service pack is exhausted.

It is completely strange.
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Sir, Form the number [protected] We are receiving wrong and bad words to my number[protected].

Please assist to stop this call.

any query please call [protected]
Respected sir/madam,

We Want to change Our email id.from on ward please mail on vasim.[protected]@pangenomics.in for Account repletion ship no [protected] and [protected] please Change Accordingly and send me all bill on this mail id
I already submit..plz fix it call on [protected] and plz fix problem as soon as possible. My location is friends colony jamalpur st. no.-1 back side of blind school...ludhiana..

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