Airtel — deduction of international roaming of rs.99/- mobile no. [protected]

Sir,
I had travelled to dubai on 28.1.2018 and backed to india on 01.02.2018.

I want to mention here that i had not requested for international roaming. But airtel had deducted rs.99/- from my balance charging "international roaming".

I had contacted local outlet of airtel at pratap nagar, jaipur on 12.2.2018 but their reply was not at all logical. They said "if you visit abroad, you will have to pay"international roaming"no matter you have not requested for international roaming. You have to pay"international roaming".

After some time i contacted 121 of airtel and i got the same reply.

I request your good office to please look into the matter and refund me rs.99/- deducted towards"international roaming" may please be refunded to me at earliest.

Yours faithfully,

Sujit kumar ghosal