[Resolved]  Airtel — deduction of money from my airtel account

Without any prior information, airtel has been charging me for crazy racer game. I have no idea what the crazy racer game is and i have never ever activated it, neither have i played it. I'm based in uk at the moment and has to keep my sim active for official purpose. But it seems every week, money from my main account is been getting deducted without any information. This kind of act is very discouraging for me as a customer to use this service. It's a very dishonest and unpleasant experience which i have been facing.
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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