[Resolved]  Airtel — Denying MNP to other network from Airtel

Address:New Delhi, Delhi, 411037
Website:Airtel.in

I applied for mobile number portability to Jio network from airtel. It has been rejected continuously for two times by airtel with no specific reason mentioned by customer care executive when contacted each time. Their response is useless and hopeless, they think we customers are fools spending lots of money and get irrespect and no solution in return. They simply say "No issue from our end", then why the heck they rejected my MNP twice. They repeatedly say the same statement and also say" please don't argue otherwise we will cut the call", they think they are threatening us by cutting the call but it makes us more irritating. Then where the customer has to go finally to solve the issue. Airtel is all cheating and looting every common man in India.
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May 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 23 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 24, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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