Airtel — didn't receive the incoming calls from bsnl network after porting from jio network

Address:

Thiruvananthapuram, Kerala

Firstly iam very sad to write this. Iam working as an medicalexecutive in a private firm i receive average 2, 3 avg nos everyday for the medicine most of my clients are elderly people they are using bsnl network i used jio network almost 8months sometimes audio clarity is pathetic so that only i choose airtel i ported the jio number to airtel number in 15th june. But it is a wrong decision now i didn't receive any calls from bsnl network all other network is ok the incoming calls are coming i contacted more than 5 times today itself but the customer care didn't give any proper answer they are telling change the phone i do all the things but call is not coming they telling they need 5 days till wednesday they solve the issue. At that time also they didn't give any assurance to me.