Airtel Digital TV — cheating the customer

Address:

600086

Hi,
My airtel digital tv consumer number is [protected]. This is regarding the set top box issue i would like to register my complaint. Recently in the month of july-2017 i replaced with new set top box. I paid rs.400/- for that. Again today, 19-dec-2017 the same set top box issue surfaced. I registered a complaint in the call center (Service ref#.[protected]. I received a message from the call center and received a message there will be no service charge received for replacing the set top box. But the technician was charging for adapter which cost about rs.200/- plus service charge rs.150/-. So a total of rs.350 i paid for the issue. I received the receipt (Receipt #4201). Because of the technician fault (Not fixing cable properly, not fixing connector properly) i had called him for service a couple of times for the past 3 months. For each visit i paid him rs.150/-.
When i want to escalate the same to the call center, the people are simply asked me to wait and finally the call got disconnected. I fedup with this company and the people.
I want to register this as a complaint here.