[Resolved] Airtel Digital TV — No signal and engineer failed to visit since 7 days

canikitagoyal

from Bengaluru, Karnataka

Address:

Surat, Gujarat, 395017

I hve a airtel digital connection and my customer id is [protected]. their is no signal in my connection so i made complain on 1 july. its being a week completed and no engineer had yet visted. after that i register a new complain and when i call a day after they said your complaint had automatically cancelled. i had recharge my account for 6 months so because of that i cant even change my account. now i want my recharge amount to be refunded. i m not willing to continue this service. plz resolve

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Aug 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 July 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 27, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 July 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd