Airtel — disconnect of postpaid connection - no.[protected]

Address:

Haridwar, Uttarakhand, 249407

Internet service of airtel is not good in my area, hance i have requested to the local office satff to disconnect my connection, but they told me if i will not deposit my balance amount they will not close my connection. My another connection was also there and same condition was there.in that case, i have paid final bill amount but company has not disconnect my no. And issued bill for the period in which i have not used the connection. Now, i am requesting to local comapny staff to issue me immediately an evidance for close my connection after payment, but they are saying pay to us than we will inform to company and company will close connection. As per previous case, i am not sure that company wil close the connection.