[Resolved] Airtel — Disconnecting landline phone

Rameshwar Karal

from Patna, Bihar

Address:

Jaipur, Rajasthan, 302021

Respected sir,
I have taken written letter to Airtel store in Vaishali Nagar, Jaipur-302021 for termination of my land line phone number[protected] and Broadband services, but no body was ready to receive the letter. They asked me to give my identity so I gave my Aadhar Card. This was very surprising that when you want connection they will do anything but when it comes to disconnection they are not ready to receive any request.
For past six days I am running around to get my services disconnection. I have received one call from Airtel but before I could speak the phone was disconnectioned.
I now don't know what to do with this situation.
Please ask Airtel to disconnect my Land line phone number[protected] and Broadband services.
With regards
Rameshwar Lal Suthar

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Airtel Customer Care's response Dear Mr. Karal,

This is with reference to your post dated 23 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd