Airtel — disconnection of airtel broadband id_[protected]

Please refer tele-conversation with customer executives of airtel on 30/08/2020 at 10.00 & 10.06 pm & 31/08/2020 11.20 am, under which i have already requested for disconnection of airtel broadband id : [protected]_dsl, customer relationship no. [protected]. Customer executives have convinced the reason for disconnection and accepted my request. Afterwards i also received a couple of calls regarding the reason for disconnection and i have explained them in detail but i have not received any confirmation of disconnection either through mail or sms. I again repeat the reason that i have shifted my residence to government quarters at sector-12, r k puram, delhi where there is no feasibility of airtel fixed landline or any fibre connection. So i have no choice except disconnection of fixed landline or broadband connection. Therefore, i am again requesting that please confirm the disconnection of airtel landline no. [protected] and broadband id_[protected]_dsl wef 30/08/2020. I have already paid the last bill upto 01/09/2020 for rs 771.60 on 09/09/2020 through online payment of sbi portal vide payment reference no.[protected]igajjdwah1. Please help to get the confirmation of disconnection of my broadband connection as stated above.