Airtel — discontinue service and over charging | |||
I was using airtel broad band services since 2004.in 2019 i could not get internet for 2/4 months, i was asked to replace the wires though airtel should have fiber line. So instead of replacing wires i opted for tata boradband, they placed their fiber wire and given speed of 100 mb. Accordingly i had requested airtel to stop the service and they confirm the service wll be stopped. Now i have been charged rs 27751/- through credit card as it was auto debit to credit card. Now had been to their office, i was directed to go to gallery. When i went to gallery, they said it can be done through customer care only. When i calling customer care the no. I enter is said not valid though i am entering correct no. So not able to get any help from airtel to get my money back as all other bills were cleared Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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