[Resolved] Airtel — DTH Account not maintained by Airtel team | |||||
Sir, several times raised a complaint against services on every airtel dth recharge. I made a payment of rs 100 for 3 months subscription of pogo on16th jan. It's disconnected after one month. Also informed to airtel staff. Still continuing with hopeless service. I am planning to stop unprofessional services from airtel & totally frustrated. It is also happened on dth recharge of rs 828 (For 3 months) made on 29 dec 2016, getting sms to recharge again and again. Kindly help me to get a good service without raising acomplaint or call to customer service every month. Airtel customer service team is not having any coordination between them. Suffering problems on every recharge. Kindly help me to get a permanent solution. Was this information helpful? | |||||
May 8, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 26, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 Feb. 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment