Airtel DTH TV — recharge issue and no action with complaint

My airtel dth id no - [protected] and registered mobile no [protected]i recharge above mentioned my dish tv 20 nov 2019 at rs 360/-. But do not active my airtel dth tv. After one hours i will call airtel customer car complaint registered. Ref no 97508568. After 6 hours i will call second time in customer care assistant name is anil promise me after 30 min your dth tv will activated. But after 1 hour do not active my tv. Last time i will call customer care assistant name sajan will behave with me very bad.