[Resolved] Airtel — Error 538 Can't able to Dial *121# or send sms

Bharathi Bhai

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560095
Website:	www.airtel.in

Hi. I just got upgraded from my airtel 3g old SIM card to new 4g SIM card. It has been activated yesterday. I got a message as well. I can't check balance. *121# is not working. Not only that sms is also not getting sent. It is stating error 538. solve the issue ASAP. I can't able to reach customer care also. Hope the issue get solved.
Regards,
Bharathi

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Jun 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 27, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 May 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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