Airtel — Extra benefit for special offer not credited

Address:

Palamu, Jharkhand

I have recharged with an amount of RS-152 for 1 GB 3G data to my Airtel no [protected] but had received an Extra Benefit from airtel as i received a message from airtel regarding the same as a special offer. But while calling to customer care they say that there is no such offer for me and they are just loging a complain but not taking a necessary action. As they are sending a fake message from Airtel to fool the subscriber to our hard earned money. Please escalate it to higher priority and take strict action. Also look after my issue.