[Resolved]  Airtel — Facing more problem during converting into prepaid

Address:

173 BN Bsf samba bsf campus quarter number 56, P

I am a post paid customer and have been using Airtel Post paid connection for last 5 year. I have been facing a lot of problems ever since i got my post paid connection ([protected]) started. I have given lot of complaints as well. ( call interruption, call tapping, poor and extra billing system and the like) . I paid my airtel bill always in a prompt fashion despite these problems every time. Of late, I felt that, the problems with Airtel post paid is not getting sorted out permanently so that it is better to switch over to pre paid connection. I approached Customer Care executives since three months for necessary directions and they in turn told me that there is no problem for converting a post paid number to prepaid life time connection without changing the existing number. They rightly explained to me the procedures that I got to follow for the same with extra

But, contrary to my expectations, when I approached the local Airtel outlet here in samba jammu namely sonia Sharma her mob no [protected] and Deepak Kumar mob no [protected] they told me not satisfied answer about getting converted into prepaid after completing 3 days I have not found own existing members that is [protected] . Without this I feel harrased but airtel outlet samba nh1 have not interested to ressolve problem after three day converting into prepaid .A comapny's policy should always be favouring the customers ? is it not? Every other mobile companies in and around Andman is giving this facility and why can't Airtel give the same ? I have given this number to all my relatives, friends and colleagues and you people wanted me to give another number to them once againand spending anothe lot of bucks all over again ?

You post paid connection and confusing executives and professionas have harrased me enough and subsequently my social image has been tarnished. You company and its whims and fancies have destroyed my mental peace and solace

I request you to sort out my problem expediently