[Resolved] Airtel — Fake call from data took this website

venkat ramu k

from Bengaluru, Karnataka

Address:

560068

There is a fraud guy utilised my money of rs.9999/- transaction no[protected] & rs.5000/[protected] today morning (11-1-17 @ 11:27 & 11:29 am)
Pcd/[protected]/fx mart pvt ltd
Breif note :
I have recd call from[protected]Rahul kumar shrma - airtel bihar) saying that he is airtel customers service provider & asked me to give my debit card no to refund amt (I had lodged complaint agst airtel wallet) i requested him to trs to my dth a/c he said not possible to trs he can trs to my bank a/c so i have details.

I have lodged the complaint in kotak bank. & police station

Was this information helpful?

No (0)

Yes (0)

Feb 18, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jan 16, 2017

Updated by venkat ramu k I have received call from [protected] saying that he is airtel customer care to resolve my earlier complaint against to airtel wallet.
I had problem with airtel wallet so I have complained to airtel several time they have not responded so I have complained in this website, within a few minutes I have received the call from the above no saying that he will refund the amount I requested him to transfer the money to my DTH A/c he said it is not possible & asked the card no, before giving the card no I had asked him are fraud or airtel service provider, he replied sir I am not asking your bank a/c details give me your card no & will transfer the money he said,
I have become fool & given OTP no also to this fraud cheater he withdrawn 9999+5000 immediately & tried some amt to cheat luckily I had only 15k bal in my a/c so he stopped.

Verified Support

Jan 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 January 2017.

We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd