Airtel — fake call/ wrong information provided by airtel dth customer care executive

Address:

Ludhiana, Punjab, 141001

This is to inform you that i got a call from airtel DTH service provider customer care executive stating that in 799 INR i will get 6 month service with all the channel as my previous pack. So i recharged my airtel DTH with 799 INR. But when i started surfing around all the channels i came to know thy are giving only free broadcasted channel for 799 INR for 6 month. Same has been informed to airtell customer care but they have not taken any action with respect to refund my money or to activate same channel as they promissed.
My contact num - [protected].
Sandeep kumar.
Marine officer.