Airtel — fake offer message

Address:639114

I using this airtel network from 2010. Radomly 7 years used. Now i am not satify from the network. Because of your worst customer service and your not fullfill our customer satisfaction. Wrong offer messages. I got message from aitel regarding for 348rs its show unlimited local call +std airtel to aitel. Local calls. It means ulimited local call for all network. But till now he said airtel to airtel. I call to customer care for change plane but he will not responding
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Sir I v Harish I'm customer of Airtel but in present days I'm attracted to go other net works I'm trying to send massage to receive my porting code but the msg was not sent from 3 days and customer service was not respond to solve the problem pls help me
I am not receiving incoming calls on my mobile no [protected].
I have contacted airtel store and customer care also, but my problem has not been solved since 50 days.
Please do the needful.
Airtel Customer Care's response, Jul 27, 2017
Verified Support
Dear Customer,

This is with reference to your post, dated 26 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Jul 30, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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