[Resolved] Airtel — False data calculation | |||
I have bought a 4G Hot spot today. my No. is [protected]. I activated it at 5 pm . Then I was checking a mail and bought a product in Amazon. I received a message saying that I have consumed 3.8 GB data. Its impossible.i have not Its a false calculation bluffing the customer. if you feel that this is true from your side, i like to surrender my card immediately. please reply with possible explanations. Was this information helpful? | |||
May 21, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Customer (dr selva ), This is with reference to your post dated 14 April 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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