Airtel — fastag ordered not delivered even after 23 days

Address:177043

I ordered fastag on 14th December and on 17th December I got a message that your order is validated and it will be delivered in next 14 days. But its been 21 days now and I have no idea about the exact location of fastag and I am repenting about the mistake I committed for ordering it through Airtel. Kindly credit the amount deducted from my wallet again in my wallet so that I can order it from some other portal like Paytm etc. I also composed lot of mails but all in vain because there is no response from the customers care end also. AIRTEL MEANS JOKE. Really shameful matter. This is the reason why people prefer other companies.
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