Airtel — Fixed line & wifi a / c [protected] not working sales executive spoke in rude words and language.

Address:Salem, Tamil Nadu
Website:AIRTEL

I have taken the above connection at salem on 18/09/2015 . Only the wifi was activated as the landline instrument was not brought by the executive gowtham at around 7.30pm. When asked he replied that the sales executive rajsekar will bring and deliver the next day. I tried calling rajsekar mobile no: [protected] for more than 10 times on 19/09/15, but he did not answer my calls nor the instrument delivered.

Again today 21/09/15 morning i started calling sales man rajsekar, he answered my 3rd call and informed that he is on his way to my place at around12.00pm . Finally in the evening at around 6.00pm another sales executive delivered the instrument.

After installing the landline instrument, the other sales executive left but within a few minutes there is no network connection and the landline also dead.

I called the sales executive rajsekar and informed him about the problem, rajsekar airtel company sales executive spoke very rudely with me, when i told that i am going to complaint against him, i was shocked to hear him telling to go ahead and complaint wherever you want i am least bothered as the company airtel don t respond to any complaints nor take any action.

So this is the way airtel appoint their executives and train them to talk rudely, to be irresponsible and dont give after sales service to the customers.

Very good airtel keep up the spirit of such rude executives.

First thing in the morning i am going to your sales office in salem and surrendering the above non working connection.

Harrishkumar
president
rotary club of salem cosmos
managing director
s r spinning mills p ltd
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54483
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information