Airtel — forcefully selling pre to post (gariahat airtel store) kolkata

Address:	122016
Website:	www.airtel.in

Forcefully selling pre to post (Gariahat airtel store) kolkata

Sanjoy khatua
1:30 pm (2 minutes ago)

To trai, pradvbcs, appellate. Ncr, net, appellate. Wb, sunil. Mittal, jagograhakjago., appellate. Del, srikapardhi, ddgpg-dot, ddpg2-arpg, tdsat, skmishra, nodalofficer. D., partner. Service, compliance. Off., bcc: mcitoffice, bcc: daca, bcc: nch-ca, bcc: ddgpg-dot, bcc: dssr. Hq-dot, bcc: help, bcc: 121, bcc: gopal. Vittal, bcc: ombudsperson
Dear grievance team,

This is inform you to that 5th november i'm visited airtel store gariahat for port in my number [protected] reliance (Premium) to airtel. After log time your executive maybe mr. O. Bhaskar saha ([protected]) he took my new postpaid request but i've 100 times said 'i don't want to postpaid my number' also she said 'sir only you can your number port in to pre to post. This is happening in all the stores, fooling the customers by saying we can't get pre-paid connection for porting option. Still now i'm unable use my number incoming and outgoing both. This is all to just achieve their incentives and targets. He did not understand my concern why i don't know???

Today i've called your customer care and appellate desk many times from [protected] call taken your senior agent miss. Puja and mr. Basil no one can helpout my issued also did not take any responsibility resolved this matter what the hell man???

R you joking with me???

I would like to file my extreme dissatisfaction with airtel customer service.
What a beautiful solution! Airtel management can u please tell me???

Your response really don't make any sense to my earlier email. I asked to your manager to reply me as an evidence of highest point escalation. But still you don't bother to any words what i say here. I'm sill unable to received any positive response from your customer service representative and mailing team. Why the hell you neglect to consider any of my emails.

Such is the pathetic situation

Who is going to pay for the faulty service???

It's a totally miss managed service that vodafone is giving services also totally unsatisfied with the service. I should say these organizations are charging money in regular basis for not giving any facility, they are not cooperative. They charges for every damn thing and they are cheating the employees, organizations because they don"t think about customer and they are only worried about their quarterly profit.

Where is the proof that my case has been escalated. I am really struggling hard to write up decent words in my email. Because i just see that you guys continuously don't give any damn to my request. And from the very beginning i am telling you that you guys are pathetic and highly unprofessional bharti airtel team . I am trying to find my way to complain you in public forum nothing more else.

Reliance:

I am a consumer of reliance communication since 2011 (Blue category)
I would like to kindly draw your attention towards reliance 4g network.
Hope i will get fastest response from you. I have many issues with my reliance number.. I had sent already mail for same issued but i am not getting any response from reliance team.. Which is very painful for me to handle its almost over 1 month. I hope u will try to resolve my problem.
Ii don`t know further for how many days i am would be suffering.. I need some one whom i can discuss and escalate asap..

Trai:

Only 1% customer satisfaction emerging a big question against trai portal & of-course you too.. How can i believe that if i register a complaint here then it will get resolved. You guys says the complaint character used less than 350 hence redirecting how try an understanding the importance of the complaint & the essence of it. I think trai is on name & nothing else.. I am using 4g phone, when i had change my location still poorest service getting from operator in my location... No work done. All you are hopeless
I requested a lot to them but they do nothing. We wrote several mails to them but fruitless.
Some useless spot boys are there setting of reliance mailing team who was no responsibility of valuable customer also maybe deleted mail from there mail box.
I got totally exhausted of this network. So please do something against them.
If trai has any regulations towards me and other citizens like me, i request trai to take immediate action and give us relief as per our need. Else i will sue all involved in this matter and keep all under seizure till i get justice.
Please take some urgent action and if you want to know any thing from my side please feel free to contact me below mention given number asap.

What i am looking for against my complaint

1. The outgoing and incoming services should be activated on my mobile in prepaid with password protected before expiry (14th november) with incoming and outgoing services.
2. The network problem should be resolved as soon as possible or i should be given a deadline for resolving the same.

Kindly do needful immediately and as soon as possible and take action nothing more else also will be should give best services of valuable customer.

Regard’s
Sanjoy khatua

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