[Resolved] Airtel — Fraud sales agent | |||
I requested for a new broadband connection through Airtel Website at my home address in Shakarpur, Delhi, on 11/04/2017. a guy from Airtel (Mohan/ Sanjay/ Balram Thapa, cont. [protected], [protected], [protected]) came to my office and did the whatever form formalities needed and took inr 3, 000/- as advance. he assured me that the connection will be installed on 15/04/2017. I tried to call him on 15/04/2017, initially he didn’t answer my calls and later on when he did he told me that he is just checking my status and will get back to me. but he didn’t even bother to call me back. i’m trying to call him since 15/04/2017. I have made almost hundred calls to him. but he simply never answers my call and when i call him different numbers, he accept the call but immediately ends the call the as he hear my voice. i have sent email to customer care and they told be that they will revert as earliest but no response received from Airtel as well So, it is my humble request that please help me out to get refund from company and take suitable action against the company and that fraud Mohan/ Sanjay/ Balram Thapa, his contact numbers are as follows: ([protected], [protected], [protected]). Was this information helpful? | |||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Airtel Customer Care's response Dear Mr. Jain, This is with reference to your post, dated 20 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 23, 2017 Airtel Customer Care's response Dear Mr. Jain, This is with reference to your post dated 20 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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