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[Resolved]  Airtel — Fraudulent ISD charges

Hi Team,

I am using following services from Airtel family plan under black scheme.

My primary mobile number is : [protected]

1.Airtel post paid (4 mobile numbers)
2.DTH
3.Fibre+Landline

Complaint about: Airtel mobile bill mobile charged for my mobile number : [protected]

1. ISD calls of Rs. 400/- for August 2021 month.
2. ISD calls of Rs. 2139/- charged for this current bill month (september 2021) .

where ISD calls were made from my numbers but they had very well presented the charges with fraudulent call details. They have given details of the isd calls in itemized bill, but those all are fake as no such calls were made from my numbers.

I called there customer care thrice but no satisfactory response i have received till now. customer care exective is saying me to pay the bill which is not relevant to me..

Even Airtel is not stopping the service for that mobile number.

Please help!

Thanks

Regards
Ashish
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Oct 7, 2021
Complaint marked as Resolved 
Waiting for there response.
Airtel customer support has been notified about the posted complaint.
Oct 09, 2021
Updated by Ashsuri
By when we will expect the judgment on this fraudulent case??
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