Airtel — frequent outages - airtel broadband

This is to complaint about airtel broadband services in pimple saudagar. Every week or so they have a fiber cut and the internet is down for extended periods like over 7 – 8 hours.

It seems this is a never ending issue in india. Fiber cuts are very common and almost all isps face this issue just like older landline telephone days that would suffer from cable cuts during monsoon
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If airtel is unable to fix this issue once for all at least going forward it must compensate by extending the billing period by each one day for any continuous downtime beyond 4 hours and also compensate by some data packet e. G. 1gb for loss of one day or so to at least relive the customers.

I know airtel is going to ignore such a suggestion and i will neither get relief from fiber cuts nor get anything in compensation but it does not stop me from raising the complaint at least.

Good luck.