[Resolved] Airtel — Generating bill for the services which we have cancelled | |||||
Dear sir/madam, I have made a shifting request on 23 december for my broadband no.[protected] on 6th of jan they have finally told me that they are not able to shift my connection & i have told him to cancel my connection they have taken my request & said me that there will be no bill generation & on 3rd of feb i ahve get a bill of 335 rs & i have make a complaint for waiver but they dnt give me waiver & on 3rd of march i have again get a bill of 667 rs again i have made a complaint for 667 rs but they have not give me a waiver. On 12th of march i have get a waiver of 300 rs & again i have make a complaint to get me the waiver of remaining amount of 367 rs waiver. But they have told me that they will give me the waiver in the next bill. But they refuse me regarding the waiver. On 21st feb i have got a call from airtel & they have told me that they will be able to shift my airtel broadband & commited that there will be no shifting cost as well as they committed me to give one month rental free till 20 march. But today i got my bill & i dnt get any waiver from airtel & got a bill of 1011 rs..in my opinion airtel company is biggest fraud they commited will never been full filled & they are generating the bill of the services which we are not using. Was this information helpful? | |||||
May 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 04 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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