[Resolved] Airtel — Greedy people

Arun Adalja

Address:	New Delhi, Delhi, 360005
Website:	airtal

I have airtel simcard.I always check 121 for recharge offer and accordingly I recharge but everytime some problem which gives headache.few days back I recharge for 90 rs.and I was told that I will get talktime of 115 rs.but surprisingly they gave only rs 90 talktime.I wrote to them by email and they give balance talktime of rs 25.why they want to grab 25 rs from customer?large organization still grredy of small amount.

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May 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2016

Airtel Customer Care's response Dear Arun,

This is with reference to your post, dated 11 September 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Sep 12, 2016

Updated by Arun Adalja you are just avoiding the issue.your customer care replied my email in a faltu manner.they know my number and my every details.you have resolved my issue but after my email onlywhy.every time such thing happens?this is nothing but cheating and harassing customers.

Verified Support

Sep 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 September 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Sep 15, 2016

Updated by Arun Adalja you are not able to trace my contact details.sulrprising.you always collect all our details before giving sim card.by not giving full talktime you want to cheat clients and grab the money.your system is faulty and so client has to suffer.