[Resolved] Airtel — Hacking rs,25000/

[Resolved] Airtel — Hacking rs,25000/

B basudev mookerjea

On 2/9/2020 a phone call came from no 91-[protected] saying that you will get yyour refund of rs.219/ for recharging mobile no [protected] which was not sucessful and I demanded for refund. Then man concerned asked to download an app namely QS. just download finished that 25000 had been debited and your card has been blocked due to suspicious transaction send by sbi. I checked my balance and surprised to see 25000/ debited.It is an unauthorised transaction. I lodged diary to local police station and cyber crime shell. Was this information helpful? No (0) Yes (1)
Sep 10, 2020 Complaint marked as Resolved complain stads as coplain without any solution. one representative talk to me and reports that he will refer it to airtel money.. As per me i never consider this as solution. Airtel money and Airtel never gives any respose through mail or phone call rather they maintain the policy of silencr. Airtel customer support has been notified about the posted complaint. Sep 10, 2020 Updated by basudev mookerjea Phone/Mobile Number: [protected] On 2/9/2020 a phone call came from no 91-[protected] saying that you will get yyour refund of rs.219/ for recharging mobile no [protected] which was not sucessful and I demanded for refund. Then man concerned asked to download an app namely QS. just download finished that 25000 had been debited and your card has been blocked due to suspicious transaction send by sbi. I checked my balance and surprised to see 25000/ debited.It is an unauthorised transaction. I lodged diary to local police station and cyber crime shell.
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basudev mookerjea

I dont know the fate of my complain till now.Please look into the matter seriosly by which I a senior citizen can get back my money which was hacked and I fall into that conspiracy. Our respecred Prime Minister repeatedly announced that digital bharat is his dream. But that dream will be sadly belied if a poor citizen becomes the victim of this type of fraud and if they are not idetified then this will boost up them.
so for the shake of trust and security of consumer and to keep the fame of Bharati Airtel you are duty bond to solve the matter.