[Resolved]  Airtel — Harassing about wrong unknown details

Address:500016

Hi Team,

I don't who used my number as reference for some airtel landline number and the issue the unknown person not paid the bill so airtel people are continuously calling and harassing me. several times I told to them im not the correct person please don't irritate me. they are not leasing my words continuously calling me and giving warning to me as "we will going to disconnect your number and we will register legal case on you."
Why you people not understand my concern and hope so you have proof of that customer and every information and address also you can directly go that place and you can contact, why you people irritating me with out any reason.
please stop these type of issues if not this will give bad impression on Airtel brand.
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Feb 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 6 January 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jan 09, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 6 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Sir, I accidentally recharged to a wrong number Rs. 200.

My number: [protected]

Wrong number: [protected]

Recharge date:[protected]

Transaction ID :[protected]

Please resolve my issue and recharge back to my number.

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