[Resolved] Airtel — harassment and no connection

☞

☞ Saman Olachery

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400701

Dear customer service team,

I wanted to complain you regarding the issue and herrasment which my family faced due to your misbehavoiur and reply on the airtel connection which they are using. I was using the airtel connection no. [protected] which i had asked the customer service agent to deactivate. They have not done their role and now sending me cummulative amount for non usage of the service.

Any now the team is harassing my family members who is using airtel connection by deactivating his internet and sms service.

I would need that company like airtel can lose it connection by deactivating other no. This is an corporate no. And this type of approach would effect his work for which we are going catch airtel liable for the loses.

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Oct 16, 2017

Complaint marked as Resolved

I had given complain to them on March and till June I had not got any solution and later getting an revert from them that the connection issue would be resolved by November at that same movement I had asked the customer service agent to deactivate the No. If I am not getting services then why should I pay the amount. Later in September the collection team started calling for the payment and now connection of my family members they have started deactiving. This is not fear in the case of the Airtel company.

Airtel customer support has been notified about the posted complaint.