[Resolved] Airtel — High Bill amount of 172000 | |||
In the month of Aug'16, I went to UK and US. For business purpose, I added International roaming pack in my account. When I came back from there, I asked multiple times (you can pull calls data made to Airtel) Airtel team to de-activate my international roaming pack which was not done. In Dec'16, I went Singapore with family and used data pack there without knowing that international pack is still active. Now they have sent me a bill of 172000 (which I am not going to pay under any circumstances). Was this information helpful? | |||
Mar 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 24, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 February 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 Feb. 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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I have not received any update on this. Request you to please look into this on urgent basis.
Also, I have raised FIR also in Newtown Police station regarding this.
In the month of Aug'16, I went to UK and US. For business purposes, I added International roaming pack in my account. When I came back from there, I asked multiple times (you can pull calls data made to Airtel) Airtel team to de-activate my international roaming pack which was not done. In Dec'16, I went to Singapore with my family and used data pack there without knowing that international pack is still active. Now they have sent me a bill of 172000 (which I am not going to pay under any circumstances).
Thanks!
Sharad