[Resolved]  Airtel — high priority needed | issue with my home app and billing

Address:

Hyderabad, Andhra Pradesh, 500049

Hi,

I have keep on giving several complaints on My home app and billing issues, its not been updating and below are request numbers:

Airtel request no.
1. 69528560,
2.[protected],
3.[protected] Interaction id from Shariff)
4.[protected] Spoke with Shravan
5.[protected] Spoke with Aarti postpaid customer care service.

I am attaching screen shots of my app which will helpful to you

I am very angry on customer care and My home app. I have one broadband connection and 2 postpaid connections,

Broadband account outstanding is

Rs. 356

My 2 Postpaid accounts outstanding is Rs. 147 + Rs. 147

Rs. 294

Total

Rs. 650

Whereas in My home app its reflecting (screen shot attached) Rs. 1002.90.
I want you to rectify this so that I will pay the actual amount, which I am supposed to pay to Airtel, not the excess amount.
I need a call back to discuss about this.

Regards,
Trilok
[protected] (Call me again, if my number is not reachable or I didnt pick)