Airtel — i am complaining about my new 4g ported sim which is not operated since last week as i've already sent the msg of sim number on 121

Address:Jhansi, Uttar Pradesh

I have a airtel sim which a 3g network sim. Since 5 days i've sent request for changing it to 4g sim with the sim number on 121 and i've also received the message that they will port my 3g sim to 4g within 24 hrs but till now my new 4g sim is not operated and that 3g sim also not working. So kindly plz port my number into 4g sim so that i can have my number back in a working state.
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