[Resolved]  Airtel — I did recharge 345 rs of mob no. [protected] thru my jackpot offer but 1 gb extra data of jackpot offer not given

Address:New Delhi, Delhi
Website:Airtel.com

I recharged thru airtle app my phone no.[protected] of rs 345 thru my jackpot offer thru which I should get 1gb net extra then 1 GB thru 345 as more than 200 recharge gives jackpot of 1gb extra data.please add it to my account and inform me also.in airtels app no complaints feature is there and 198 do not have any complaint lodging system n this should be default feature.I'm using Jio sim too but quality of Airtel is number 1 I used Airtel for calling despite of free calls available at Jio sim, I thank Airtel for maintaining its quality n standard, I can rely on Airtel for coming year.best of luck Airtel to retain no.1 position again in this year.
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May 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
Airtel Customer Care's response
Dear Adv Gaurav,

This is with reference to your post, dated 31 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 04, 2017
Airtel Customer Care's response
Dear Adv Gaurav,

This is with reference to your post dated 31 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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