[Resolved] Airtel — I have recharged my prepaid mobile through app not updated [protected]

Gopalakrshna

from Kunnamangalam, Kerala

Address:	Bangalore, Karnataka, 560072
Website:	airtel

I have recharged my mobile on 29.7.2016 through my airtel mobile app for Rs265 and the amount has been dr=educted from my bank account instant also got the track id no[protected] but till balance amount not updated. pl recharge my amount My email id [protected]@gmail.com It has taken my money from the bank and not to able make calls.
pl update my account or revert my money and shutdown your useless app

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Sep 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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