[Resolved]  Airtel — Incoming call issue on postpaid

Address:Sangrur, Punjab, 148028

It has been 10 days since i have problem with incoming calls on my postpaid mobile number [protected]. few days back i called on 198 and told about the problem they told me that it will be solved soon, next day i called them again and talked to senior on 198 they also told me that problem will be solved in 24 hours. after few days i called Appellate Authority on [protected] and narrated the incident, then they told me same to wait for 10 hrs then i asked for help on facebook page they also told me to wait . until now i haven't got any solution from airtel and this is very harassing scenario . i was not expecting this from giant tech company -'airtel'. this looks like joke on it that they are not able to solve a small problem of their customer
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Jan 17, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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