Airtel — incoming calls not coming on my airtel number [protected] from last one and half month

Hi,
I am not getting incoming calls on my airtel number [protected] from last one and half months. It took this number from bangalore but was using this number in gorakhpur (My hometown) from february this year. I called the customer care number so many times but nothing was done to resolve my issue. After that i sent mails to [protected]@airtel.com and also to [protected]@in. Airtel.com. They registered my complaint (Complaint no cicpl[protected]) but in-spite of repeated reminders and follow ups my issue was not resolved.

Thinking that i may be facing issue due to roaming i ported my number from bangalore circle to up east circle on 31st of july. But even then i am still facing the same issue. Even sms messages do not come to my number on time. They come after 3 to 4 hours. I am facing so my issues due to this as this number is registered in almost all of my official accounts.

I am utterly frustrated and disappointed now on following up with airtel and seeing no solution being provided from their end.

Regards,
Prabhakar chaudhary
Primary number - [protected]
Alternate number - [protected]