Airtel — incoming calls not reachable since august 29, 2018

Address:

643001

Anyone who calls me are hearing "THE NUMBER YOU HAVE CALLED IS CURRENTLY NOT REACHABLE" since August 29, 2018. I had registered complaint to the CUSTOMER CARE on September 1, 2018. I was actively receiving calls from Customer Care actively for about 6 days ... everytime asking my complaint in detail. This was already mentioned in detail in my mail. I had sent about 13+ screenshots to support my complaint. Still of no use. 13 days have completed and my problem is yet to be resolved. My immediate family, relatives or friends are suffering because of this. I receive calls when I use 3G instead of 4G. But this 3G doesn't support my work from home. If I use internet services for just browsing social networks I wouldn't be so stressed. It is my source of income and I have explained all my callers and still they haven't bothered to resolve the issue. I am not sure if my complaint in OPEN or closed and thrown in TRASH. This is highly disappointing.